(A consumer is any natural person, who concludes a legal transaction for purposes, most of which cannot be attributed to either their commercial or self-employed professional activity. These conditions do not include disposable items, but are not limited to this )
Cancellation policy
Right of withdrawal
You have the right, inside 14 days to revoke this contract without giving reasons.
The cancellation period is 14 days from the day,
– For disposable products (including, but not limited to disposable e-cigarettes and disposable pads) a refund is not possible after delivery
– on which you or a third party named by you, who is not the carrier, have taken possession of the goods or. hat, provided you have ordered one or more goods as part of a uniform order and these are delivered uniformly or. become;
– on which you or a third party named by you, who is not the carrier, have taken possession of the last goods or. hat, provided that you have ordered several goods as part of a single order and they are delivered separately;
– on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last item or. hat, provided you have ordered goods, which is delivered in several partial shipments or pieces;
To exercise your right of withdrawal, you have to contact us(Email: info@myvapesite.de)
It is sufficient to meet the cancellation period, that you send the notification of your exercise of the right of withdrawal before the end of the withdrawal period.
Consequences of revocation
If you revoke this contract, we have you all payments, that we received from you, including delivery costs (except for additional costs, that result from this, that you choose a different type of delivery than the one we offer, have chosen the cheapest standard delivery), must be repaid immediately and at the latest within 14 days from that date, on which we received notification of your cancellation of this contract. We use the same payment method for this repayment, that you used in the original transaction, unless, Something different has been expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.
We can refuse the refund, until we get the goods back
have received back or until you have provided proof, that you have returned the goods, depending on, which is the earlier point in time.
You will have the goods immediately and in any case no later than 14 days from that date, on which you inform us of your cancellation of this contract, send it back or hand it over to us. The deadline has been met, if you send the goods before the deadline of 14 days has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods, if this loss of value is due to a check of the quality, Properties and functionality of the goods are not due to the necessary handling of them.
If we have already started processing your order and you still want to cancel it, We will charge you a cancellation fee of 20 % the canceled order.
If we have already completed your vaping and you insist on canceling the order, we calculate 50 % the fee.
Otherwise, we have not just completed your e-cigarette, but also sent, then the order will not be canceled, please understand this.
exclusion- or. Reasons for expiry
The right of withdrawal does not apply to contracts
– for the delivery of goods, which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
– for the delivery of goods, that can spoil quickly or whose expiry date would quickly be exceeded;
– for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but that at the earliest 30 can be delivered days after the conclusion of the contract and whose current value depends on fluctuations in the market, over which the entrepreneur has no influence;
– to deliver newspapers, Magazines or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
– for the delivery of sealed goods, which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;
– for the delivery of goods, if these were inseparably mixed with other goods after delivery due to their nature;
– to deliver sound- or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
